Warranty
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Yes, we offer repairs and replacements for certain items. Reach out to us, and we'll assist you!
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Unfortunately, we do not replace lost items. However, we can help with repairs if your jewelry is damaged.
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Sorry to hear that! Reach out to us with details, and we'll assist you with repair options or a possible replacement.
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For in-store purchases there is a 30-day return policy from date of purchase; must have receipt/proof of purchase.
For online purchases there is a 30-day return policy from day of receiving order; all refunds must be processed online.
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We stand by the quality of our materials. To ensure longevity and preserve vibrant colours, we recommend following the care instructions provided. If you experience any issues with fading on gold plated products, please contact our customer support team for assistance.
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Our welding warranty covers defects in craftsmanship and materials under normal wear. Please note that the warranty does not cover damage from misuse or accidental harm. For further details on the specific warranty duration and coverage, feel free to reach out to our welding stores directly.