Shopping Help Center
Have a question? Feel free to send us an email.
Warranty
In-Store:
30-day return policy from date of purchase; must have receipt/proof of purchase; seasonal items final sale
Online:
30-day return policy from day of receiving order; all refunds must be processed online
Exchanges
If you wish to exchange an item for a different product with a different price, the original item must be refunded, and the new item purchased separately. This process ensures a new receipt is issued for the new purchase.
Exchanges can be made by mail or in-store for the following items:
-
Rings can be exchanged for the same style in a different size.
-
Select necklaces offered online in multiple lengths (16", 18", 20") can be exchanged for a different length, if available.
-
Sweaters and T-shirts can be exchanged for a different size or swapped for another style of equal value.